| Welcome to our FAQ page |
| 1. How Many People Will The Chocolate Fountain Serve? Answer: Chocolate Fountains are designed so that they can be replenished with Chocolate at anytime during the event and that is why we at LOTS OF CHOCOLATE offer UNLIMITED, Premium Belgian Chocolate so that there will not be any interruptions in the flow of the Chocolate during the event (unless Chocolate needs to be replenished which has some effect on the flow during that time). 2. Do I Have To Set Up, Tear Down & Clean Up The Chocolate Fountain? Answer: No, leave all the set up, tear down and clean up to us. At LOTS O CHOCOLATE, we do all the work for you so you can relax and enjoy your special event. Our Professional Attendants strive to make your Chocolate Fountain experience fun and memorable. Our Attendants will be there to set-up, monitor, maintain, and dismantle The Chocolate Fountain. We will arrive at your event at least 1hour prior to the designated starting time. The Chocolate Fountain will then be carefully set-up and the Chocolate will be melted and flowing so that by the time your guests arrive, they will experience the sweet aroma of Chocolate. When the event has concluded, an Attendant will dismantle and remove The Chocolate Fountain. Other than the occasional drips from an over-indulgent guest, The Chocolate Fountain stays surprisingly clean. Our Professional Attendants are always on hand to help maintain a clean presentation. We offer our Customers the option to allow their guests to enjoy doing the "Dipping" or LOC Professional Attendants will do the "Dipping" for your guests. 3. How Long Can I Have The Chocolate Fountain At My Event? Answer: Our services include 3 hours of Flowing Chocolate Time. However, if you know ahead of time that you want to have the fountain longer, you may request additional time for $25.00 per half hour before the event. If the request is made at the event (and The Chocolate Fountain Attendant is available for the additional time), the additional charge is $35.00 per half hour and will be due at the time of the request. 4. What type of Chocolate Do You Use? Answer: We use UNLIMITED, Premium, 100% Natural Belgian Couverture Chocolate---Rich Dark Chocolate, Smooth Milk Chocolate or Creamy White Chocolate. The Cocoa Butter content ensures a higher quality taste, a silkier appearance and a sweet aroma of Chocolate. We offer our Creamy White Chocolate to be tinted to match the color of your event at no additional cost. 5. What Dipping Items Can Be Used With The Chocolate Fountain? Answer: We will work with you or your caterer to provide the most delicious array of food to be dipped into the chocolate. If you are using a caterer, we ask that you provide us with their name and number and you may also provide them with ours. We will coordinate between the caterer and you to decide the best Dipping Items for your event, be it Strawberries, Fresh Pineapple Chunks, Pretzel Stix, Pirouette Cookies, Marshmallows, or anything else you would think to dip into the flowing chocolate. If you’re having a small event and are not using a caterer we will help you with deciding on what wonderful array of Dipping Items will best work for you at your event. 6. What Dipping Items Can Not Be Used With The Chocolate Fountain? Answer: Anything that will crumble or easily break apart. For example, Cakes and some Cookies are not allowed to be used in The Chocolate Fountain. These kinds of items will compromise the smooth, flowing stream of Chocolate in The Chocolate Fountain. However, our Attendant can spoon some Chocolate onto such items. Also, we do not recommend certain Dipping Items that cannot be skewered in order to keep hands out of the Chocolate for sanitary purposes. 7. Do You Provide The Table Linens/Decorations For Around The Chocolate Fountain? Answer: The event facility you have chosen must provide the table linens for the table holding The Chocolate Fountain. You may consider using color-coordinated table linens as well. The Chocolate Fountain itself is unbelievable to look at, especially with all the tantalizing Dipping Items surrounding the flowing Chocolate. You may also supply us with any additional decorations of your choice. 8. Can The Chocolate Fountain Be Used Outdoors? Answer: The Chocolate Fountain MUST be kept at a certain temperature to ensure the integrity of the Chocolate. Uncontrollable temperatures WILL compromise the effect of The Chocolate Fountain; even a slight breeze will blow the Chocolate outside of The Chocolate Fountain and onto everything and everyone around it. This is why LOC does not use The Chocolate Fountains outdoors. However, if you have no other option than to use The Chocolate Fountain outdoors, we can operate our Chocolate Fountain outdoors ONLY in an enclosed, temperature-controlled tent or structure. Again, The Chocolate Fountain operates properly ONLY in a temperature-controlled environment. Another reason is flying insects---because of the Chocolate’s sweet aroma, flying insects such as bees, mosquitoes and flies are attracted to The Chocolate Fountain and this makes for a very unappealing presentation by uninvited guests!. 9. Does LOTS OF CHOCOLATE Require A Deposit? Answer: Yes, we require a $100.00 deposit for our Small, Medium and Large Fountains and a $50.00 deposit for our Mini Fountains. Once the deposit has been received, it will hold your reservation until final payment has been made. The balance is due 14 days (two weeks) prior to the scheduled date of your event. 10. May I Use The Chocolate Fountain In Place Of The Groom’s Cake? Answer: Absolutely! Many of our Groom’s have chosen to move away from the “norm” and have replaced their Groom’s Cake with The Chocolate Fountain. The Chocolate Fountain can be used in place of OR in addition to The Groom’s Cake. We know that their guests have not been disappointed! 11. What Are The Table & Electrical Requirements? Answer: The event facility you have chosen must provide LOC with at least one level and sturdy, 6 to 8 Feet, Rectangular Table to display The Chocolate Fountain and Dipping Items on as well as plates and napkins. The Chocolate Fountain requires a grounded, 120-volt electrical outlet within 15 feet of where The Chocolate Fountain is to be set-up and as close to a kitchen as possible. 12. What areas do LOTS OF CHOCOLATE service? Answer: LOTS OF CHOCOLATE is available to ALL the DFW Metroplex and surrounding areas. A minimal travel charge may be applied outside a 25 mile radius of Downtown Dallas (HYATT REGENCY/REUNION TOWER). Also, we WILL travel anywhere for an additional travel charge “HAVE CHOCOLATE---WILL TRAVEL”!!! 13. Is LOTS OF CHOCOLATE Insured? Answer: Yes, we have Liability Insurance. Proof is available for your Event Planner/Coordinator. |
LOTS OF CHOCOLATE® IS A REGISTERED TRADE MARK AND ALL CONTENT ON THIS WEBSITE REQUIRES WRITTEN PERMISSION TO BE USED.
| The Ultimate Chocolate Experience |
LOTS OF CHOCOLATE®
"It's never too early or too late for chocolate"
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